What countries do you ship to?
It's easier to tell you what countries we don't ship to! Bonaire, Sint Eustatius and Saba, Bouvet Island, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Cuba, Cyprus, Egypt, French Southern Territories, French Polynesia, Guernsey, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Iran, Isle of Man, Jersey, Democratic People's Republic Of Korea, Niue, Norfolk Island, Myanmar, Occupied Palestinian Territory, Peru, Panama, Pitcairn, Saint Barthelemy, Saint Helena, Saint Martin, Saint Pierre And Miquelon, Saudia Arabia, Sudan, South Sudan, Sint Maarten, Svalbard And Jan Mayen, Syria, Tokelau, United States Minor Outlying Islands, Wallis And Futuna, Western Sahara, Yemen.
Has your tracking information been in pre-shipment for over four business days?
Please contact us as soon as possible at firstname.lastname@example.org. There may have been an issue with the pick-up service, which we'll sort out for you.
What about customs fees?
Orders are shipped from the United States so extra duties and taxes may apply, depending on your selected destination. Although it is unlikely, please note that Ekster is not responsible for and does not refund these costs.