Returns 

 

HOW DO I RETURN AN ITEM? 

We are sorry to hear that you are not completely satisfied with our product. You have the option of returning within 14 days of receiving it. 

Please note that returns must be unused, in the same condition of receiving and in the original packaging.

Please check the following steps to return your product.

  1. Send an email to returns@stasdock.com with the completed RETURN FORM
  2. Repack the goods together with the form, Make sure to place the return form in the outer box, so not in the Stasdock box. 
  3. Make sure you send it with a track and trace link to the following address: Stasdock, Zoete Inval 4,  4815 HK Breda, Nederland.
  4. The refund will be done after an inspection in our warehouse.

ARE THERE ANY CHARGES ON RETURNS?

Please note that we are not responsible for any return costs, so we recommend keeping the proof of postage since we are not liable for items getting lost or damaged. If there are any questions and/or remarks about return shipment after reading this, please send an email to info@stasock.com

HOW SOON WILL I GET MY REFUND? 

Once we have received the item from you, we will need 2-3 business days for our warehouse to assess the item. Once this has been done we will put the refund in motion and you will receive a notification email.